On-site Service Desk consultant, Oslo

Publisert 29.05.2012 13:40

COWI er et av Norges ledende, flerfaglige rådgivende ingeniørselskap. Vi er ca 900 medarbeidere innen teknikk, miljø og samfunnsplanlegging. Forretningsområdene har vi delt inn i bygninger, industri og energi, miljø og samfunn, samferdsel og vann. Vårt mål er å se helheten og sette sammen team tilpasset det enkelte prosjekt. Slik skaper vi langsiktige verdier for samfunnet, brukerne og våre oppdragsgivere. Vi er en del av COWIgruppen, som med ca 6300 medarbeidere internasjonalt gir tilgang til verdifull kompetanse og kapasitet.

FirmaCowi AS
FylkeOslo
Søknadsfrist04.06.2012

Description

The on-site servicedesk consultant in Oslo will be a part of the local Norwegian support team as well as the global COWI servicedesk department. On-site handles all local support and service request where local present, local language or other local requirements is required.

 

Reporting structure

The on-site servicedesk consultant reports to Head of Department for Service Desk, Group IT.

 

Duties and responsibilities

  • Telephone and personal support for Norwegian It-users
  • Registration of all request to Service Desk
  • Incident and Servicedesk management
  • Purchase, handling and installation of new PC's
  • User-documentation and enduser-guides
  • Technical and support documentation
  • Support to meeting rooms, printers and other local technical equipment 

 

Opportunities

  • To work in a high-performance international enviroment with collegues all over the globe
  • Great opportunities to personal growth and development within service and support business as well as technical IT areas

 

Capabilities

  • Very Service minded and able to see things from end-user perspective
  • Very good communication skill in writing but particularly verbal also in English
  • Experience from similar job and CAD/DTP environment is preferred
  • II minded and eager to lean and quickly absorb new knowledge
  • Flexible and open-minded to new challenges
  • Jolly, positive and team-oriented mindset

 

Want to know more?

Betina Carlsen, Head of Department Service Desk, beca@cowi.dk, telephone +45 5640 1696.

Application
Send your application at
http://www.cowi.no/menu/jobs/Pages/Stilling.aspx?RMURL=VacDetail%2Easpx%3FCommAdSeqNo%3D83%26pp%3D7

Application deadline
04.06.2012

FINN-kode 35051847

 

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